Refund policy
5-Day Easy Return Policy (D+4 Days)
We offer a 5-day return policy, which means you have 4 days from the date of delivery (D+4) to request a return.
D+4 = Date of Delivery + 4 Days
Return Eligibility:
To qualify for a return:
- The item must be in the same condition as received
- Unworn or unused, with original tags
- In original packaging
- Must include receipt or proof of purchase
Return Process:
- Return pickup will be arranged by us.
- The customer must share an unboxing video and clear images of the product at the time of raising a return request.
- Our team will review the shared media and, only upon approval, proceed with the return.
- The customer must pack the product properly before handing it over to the delivery agent.
- Customers are required to ask the pickup person to seal the product in the return bag in front of them.
- If any product is missing or tampered with, the customer will be held responsible, and the company may refuse the refund.
📞 To initiate a return, WhatsApp us at 7265903530.
Note: Items sent without an approved return request will not be accepted.
Refund Policy:
- No cash refunds are available. All refunds will be made online to the original payment method.
- Refunds will not be issued until the returned shipment is delivered and inspected.
- If approved, the refund will be processed within 24 hours of receiving the product.
- In case the return is incomplete or the product is missing, the refund will be denied.
If more than 5 business days have passed since return delivery and you haven’t received your refund, please contact us.
Damaged or Incorrect Items:
If your order arrives damaged, defective, or incorrect, contact us immediately upon delivery so we can address the issue promptly.
Exchanges:
To exchange an item:
- Initiate a return request for the current item.
- Once approved, place a new order for the desired item.
